Vodacom customer care vodaworld midrand arrived at vodacom customer care today 10th feb 2016 at 17. Vodacom contact centres sa cell, phone, email, contact and. These include adding the cost to your contract bill, deducting the cost from your airtime balance or using your creditdebit card to make purchases. Vodacom contact centres sa cell, phone, email, contact.
A month and five phone calls and plenty of emails with many different customer care employees later i received half of what the offer promised. I let it go, thinking i couldnt deal with it anymore. You already know from reading above that 082111 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. Vodacom customers battle to cancel vlive subscription. What we do our business vodacom integrated report for. We also believe our customers will soon get familiar with the 076 numbers, says vodacom s chief communication. They need companies such as vodacom to guide them on this journey and to act as a supplier of whatever they need, as a service. A homemark agent called and offered me what i thought was an additional data upgrade, which would supplement my smart s contract data. Several times i have bought airtime and data from vodacom. Customers complained that they could not get through to customer care. You can choose to recharge your mobile number online while you are at home, work, or even while youre onthego. Learn about closed captioning, voice guidance, and other features for users with disabilities. Responded vodacom customer care gatewayworst service.
Calls have been escalated that is all the info they can tell us. If you have any questions, queries or concerns, please do not hesitate to contact our customer support team. After the 24 th of march 2018, all old codes will be switched off. The annual survey, conducted since 2001, is the most comprehensive and longest running service excellence benchmark in south africa. Our 24x7 customer care also takes care of all your prepaid recharge woes. Find them ptyltd chatz connect vodacom chatz connect vodacom chatz connect broadacres 011 467 8280 vodacom shop broadacres shopping centre, cedar ro. Feb 10, 2016 vodacom customer care vodaworld midrand arrived at vodacom customer care today 10th feb 2016 at 17. When vodacom sends your information to a country that is not in the eea, we make sure that your information is properly protected. Vodacom provides customer service by email and also by phone. For the duration of lockdown, call centre operating. Vodacom vodacom wingtip crossing pretoria 0827797393. Come up with solution to cancel all of the wasp services without calling the vodacom customer care call centre.
Responded vodacom customer care vodaworld midrand vodacom. Vodacom contact numbers and shortcodes have changed. Hp customer support for printers, laptops, pcs, desktops. Book an appointment contact us find a store vodacom community vodacom blog faqs. On the vodacom website you may use tand prompts to type questions or reactivate my line. Vodacom customer care pretoria, south africa mobile. The keyboard is a solid enclosure with individually protruding. Chargeable at 50p for 3 mins for agent access, if calling from a vodafone number.
We always strive to resolve your queries within the shortest turnaround times you can recharge your prepaid number no matter where you are. Kennedy added that vodacom customers can also visit a vodacom store or call customer care for help unsubscribing from these services. If you are planning to get your sim established ahead of time this no longer works. Request to remove agent call centre job midrand vodacom wow jobs south africa. Welcome to vodacom south africas official facebook page. The 076 number range will help vodacom accommodate its growing customer base in sa. Data plans business internet international roaming check coverage fund my business. If youre a vodacom subscriber all you have to do is sign up and log on. Comcast customer service xfinity technical support. We will always ensure that there is a proper legal agreement that covers the data transfer. You want to cancel it but dont know the numbers to send out the optout sms to. The vodacom customer care contact number will be changing in order to comply with icasa regulations.
At the time one of the vodacom staff was busy locking all the doors uninterested in the conversation i was having with the security staff. View potential service outages and troubleshooting solutions. Help with bill pay, pay as you go, broadband and tv vodafone. My employee was the victim of armed robbery and the cellphone was stolen. In simple terms, this is the number to dial if you want to apply for a vodacom public. Also very poor voice service poor call quality and dropped calls vodacom clearly does not care about service quality or customer service.
The my vodacom app allows you to buy data bundles and airtime with ease using a variety of simple and convenient payment methods. We manage a significant supplier landscape with total procurement spend in 2017 of r32. This phone number is vodacom s best phone number because 4,938 customers like you used this contact information over the last 18 months and gave us feedback. Vodacom first quarter sales gained 5,8% to r19,9bn as the wireless operator invested in its network and boosted data revenue by 19%. View opening hours, phone number and more information.
Additionally our customer care centres are run by vodafone shared services which is based in hungary, egypt, india and romania. Conveniently manage your account and services on our website and the my. I tried to renew my contract 278230 in december 2018 with a new phone directly at a vodashop at the new mall in heidelberg, gauteng. Jul 21, 2016 more than 40% of vodacoms subscribers are outside its home market, as the company taps a rise in demand on the continent for data services such as mobile banking. We leverage from the global purchasing power and responsible procurement practices of the vodafone procurement company, enabling the purchase of responsibly manufactured network equipment and handsets on favourable terms. The vodacom webbox has an elegant design, glossy black finish and relatively sturdy construction which make a good first impression. Vodacom was recognised as providing the best customer service in the telecoms sector, in market research organisation ask afrikas orange index 201617. Then i tried to make use of one of the many offers i received.
For a full list of changes, please see the tables below. Once youve successfully registered, you may receive a confirmation sms with a code which you. Tweedie area ridiculously low internet speed on business lte with booster shocking backup service when reported numerous times. On the 28112019 i signed documents for 2 telkom numbers to be ported to vodacom, on the 5122019 i received another document which was signed by trecy of vodacom bluff which is fraudelant and vodacom is asking for donor numbers, they did received telkom statements, and again they asked for the port form, what the hell is happening with in vodacom are they incompitent to do their jobs. If you have a problem with your handset you can find a live chat available monday to sunday, 8am10pm. To get started, please enter your cellphone number. The vodacom prepaid recharge contact number 100 has changed.
Book an appointment contact us find a store vodacom community. Buy a product or service from us including buying products online, over the. Online recharge easy mobile recharge quick prepaid. A smart addition to our customer care team, tobi is a digital assistant. Responded vodacom automatically loads a banking app to your. I have numerous reference numbers that is linked to my vodacom account but here follows a summary with some of them and of my nightmare experience with vodacom customer care. Jul 30, 2018 kennedy added that vodacom customers can also visit a vodacom store or call customer care for help unsubscribing from these services.
Reference number sr190107172529 and sr190123182479 and sr1901181874 and still no broadband. Best customer experience delivering on our strategy. Please select the topic you are enquiring about below. Good day vodacom, ive upgraded on above mentioned nr on 2 may 2016 with a samsung s7 and also bought a r399. All site users, please read this section before starting to use our site and services, please note that while using this site you agree to its terms and conditions, if you do not agree to the terms and conditions presented in. Jan 05, 2014 this is a list of more than 30 vodacom customer care number updated for 2014 to use at anytime you want to contact the vodacom customer care south africa. Vodacom contact centres vodacom customer care contact number 082 111 mon fri all hours sat all hours sun all hours public holidays all hours customer acquisition contact number 082 1941 fax number 011 5464502 mon fri 08h0018h00 sat 09h0017h00 sun 09h0014h00 public holidays closed mpesa contact number 082 1082. Weve partnered with discovery group to help you book a virtual medical. Aug 21, 2017 customers complained that they could not get through to customer care. Number plan regulations, 24 march 2016, government gazette number 39861.
Vodacom 4u is south africas leading cellular and accessory provider for individual and business customers looking for quick and fast service. Vodacom contact centres vodacom customer care contact number 082 111 mon fri all hours sat all hours sun all hours public holidays all hours customer acquisition contact number 082 1941 fax number 011 5464502 mon fri 08h0018h00 sat 09h0017h00 sun 09h0014h00 public holidays closed mpesa contact number 082 1082 fax number 082 277 7942. Please be sure to enter your usernamecellphone number in the 27xxxx format i. Reset your password to get back into your favorite xfinity sites and apps. Manage your account using your cellphone with the my vodacom app. Vodacom customers see red over disappearing airtime and data. It also appears that there are no minutes included in this prepaid card, only smss and not much else. Kindly be advised that a consultant will make contact with you in due course to assist with your query. Vodacom customer care pretoria, south africa mobile phone. Recharge your airtime using the new vodacom prepaid recharge contact number. Find out what works for others in vodafone community. Audrey hlekani is feeling in love with mia vukulu na vunene at vodacom customer care. More than 40% of vodacom s subscribers are outside its home market, as the company taps a rise in demand on the continent for data services such as mobile banking. I approved that but instead they cancelled my smart s contract and replaced it with a 3g data contract.
Business solutions smes and corporate vodacom business. Vodacom will not contact you via whatsapp to request your personal details. I was on the telephone with vodacom for more than 45 minutes but they couldnt assist me. Get in touch via email, use the live chat feature or contact our call center. Your cellphone account has incurred several charges to a subscription services. Create a new profile or log in to your existing profile. Enjoy free facebook with facebook flex vodacom siyakha. It is also important to note that depending on your internet connection, you might need to use a different outgoing server from the smtpza. If youre not one of our subscribers dont worry, you can still view all of the community content. Your account information such as phone number, handset type. Learn about your bill, enrolling in automatic payments, and managing your services. Need to log a service request with vodacom business. Dear customer, thank you for making us aware of your complaint. Due to rica legislation you must show up in person with your passport in south africa at a vodacom store to prove your identity and get a phone number.
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